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<h1 itemprop="name">Portrait Interaction Optimizer</h1>
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<span class="mStatement">Convert inbound customer interactions into revenue and retention opportunities</span>
<p>A packaged application that sits behind your existing systems to provide the most accurate, targeted sales, service and retention offer, for each individual customer, at the specific moment of interaction, whatever the channel.</p>
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<p><p><strong><h2><font size="2" color="#855b27">Customer Interaction Analytics</font></h2></strong></p><p><font color="#595959">Grabbing every possible opportunity to grow your business and increase revenue, as many successful business people will inform you, is the key to success. </font></p><p><font color="#595959">Understanding the needs and wants of your customers can provide you with a rich resource that is simply waiting to be tapped into.</font></p><p><font color="#595959">Using our customer interaction analytics software, you can gain a deeper understanding of how to please your customers and apply the appropriate action instantly.</font></p><p><strong><h3><font color="#545f1e">Portrait Interaction Optimizer for customer interaction analytics</font></h3></strong></p><p><font color="#595959">The Portrait Interaction Optimizer can aid you in delivering accurate, targeted sales and deal with service and retention issues by offering a holistic picture of each individual customer. The customer interaction software connects multiple channels together, and displays information and recommendations based on analytics in a simple, easy to understand way.</font></p><p><font color="#595959">Our customer interaction optimizer works in real-time to ensure that a sale is never missed and customer expectations are met. Use our customer interaction analytics software to:</font></p><ul><li><font color="#595959">Guide customer facing employees through interactions</font></li><li><font color="#595959">Increase customer understanding </font></li><li><font color="#595959">Improve customer engagement</font></li><li><font color="#595959">Take a holistic approach to customer data</font></li><li><font color="#595959">Perform analysis to plan campaigns</font></li></ul><p><a href="javascript:showProductTab('Auth1');">See the key features of our customer interaction analytics software.</a></p><p><strong><h3><font color="#545f1e">Our customer interaction analytics tools can improve your business</font></h3></strong></p><p><font color="#595959">Make every interaction count - our customer interaction analytics tools can maximise revenue and the flexible software can offer effective retention solutions.</font></p><p><font color="#595959">When you introduce customer interaction analytics software to your business, you'll find that you can -</font></p><ul><li><font color="#595959">Maximize customer service</font></li><li><font color="#595959">Increase revenue</font></li><li><font color="#595959">Improve efficiency</font></li><li><font color="#595959">Retain business</font></li></ul><p><a href="http://web.pb.com/PBS_GL_ContactMe/Form/">Contact us to find out more about the advantages of customer interaction analytics for your business.</a></p></p>
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<p><font color="#595959"><p><strong><h2><font size="2" color="#855b27">Key Features of our Customer Interaction Analytics Tools</font></h2></strong></p><p>Our customer interaction analytics software has some great features, enabling you to improve your understanding of and interaction with your customers.</p><p><strong><h3><font color="#545f1e">Outstanding customer data connectivity capabilities</font></h3></strong></p><p>Portrait Interaction Optimizer can connect data from various channels and units within your business without duplication, enabling you to monitor multi-channel activity in a single view.</p><p>This superb customer interaction analytics software also has an "inbound/outbound fusion" feature, enabling you to connect your outbound direct marketing campaigns with inbound customer interactions, so you can get a true picture of how successful your campaigns are. </p><p><strong><h3><font color="#545f1e">Provides individualized, real-time suggestions</font></h3></strong></p><p>Our customer interaction analytics software provides you with individualized, carefully targeted sales, retention and service offers for customers in real-time, while you are interacting with them.</p><p>This enables you to provide a personalized service, helping you to increase sales and improve levels of satisfaction amongst your customer base.</p><p><strong><h3><font color="#545f1e">Easy to use, with built-in support functions</font></h3></strong></p><p>Portrait Interaction Optimizer is an extremely user-friendly customer interaction analytics package, with a simple to navigate interface. </p><p>Its contextual capabilities mean that it can guide your staff throughout the course of their interactions with your customers, so that they can make the most of those interactions.</p><p><strong><h3><font color="#545f1e">Flexible and versatile</font></h3></strong></p><p>Our customer interaction analytics software is versatile enough to enable you to create or alter campaigns "on the fly" for immediate impact. </p><p>You can also use it to perform a rapid "what if" analysis so that you can determine the right campaign mix before implementing your plan - helping you to maximize ROI.</p><p><a href="http://web.pb.com/PBS_GL_ContactMe/Form/">Learn more about our customer interaction analytics software.</a></p></font></p>
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<h3><font color="#855b27">Brochures<br /></font></h3><ul><li><a href="/docs/US/pdf/software/customer-strategy/contact-and-offer-optimization/portrait-interaction-optimizer/portrait-customer-analytic-solutions-brochure-2012.pdf">Portrait Customer Analytic Solutions Brochure</a></li><li><a href="/docs/US/pdf/software/customer-strategy/contact-and-offer-optimization/portrait-interaction-optimizer/portrait-interaction-optimizer-brochure-2012.pdf">Portrait Interaction Optimizer</a></li></ul><h3><font color="#855b27">Support</font></h3><ul><li><font color="#595959"><a href="http://support.portraitsoftware.com/">Sign in to the Portrait Interaction Optimizer support area</a> for downloads, licensing and documentation</font></li></ul></p>
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